Terms and conditions for Scuba Junkie Liveaboards:
PAYMENTS
• A 50% none-refundable deposit is required at the time of your reservation.
• The Balance payment for your package will be due 60 days before your date of departure.
• If payments are not received by the due date and no reply is received within 3 days of our email reminder, then we reserve the right to cancel your booking.
• If payments are not made in the periods required, Scuba Junkie Liveaboards reserves the right to refuse the services contracted, retain the money paid as a deposit (50%), and resell the excursion.
• In the case where a reservation is made less than 61 days before the departure date, the total price must be paid at the time of reservation. All deposit payments and full balances are non-refundable.
CANCELLATIONS AND PACKAGE CHANGES
• If after the deposit is paid you need to change the dates of your trip this may be done FOC a minimum of 121 days before trip departure.
- New dates must be within 12 months of the initial trip. e.g If the original trip was planned for 1 June 2024, the moved date must be completed by 1 June 2025
- The moved trip is subject to the published rates at the time of rebooking.
• No refunds are available in the case of illness, missed dive / snorkel trips, incompletion of dive course, late arrival due to flights, or shortening of your stay.
• No credit notes are available if you choose to change your booking date or cancel any part of your package with less than 120 day’s notice.
• We strongly recommend ensuring that you have comprehensive travel & insurance that covers these possibilities.
• Scuba Junkie Liveaboards reserves the right to cancel any reservation prior to departure of the scheduled trip, if an inappropriate action or the behaviour of any guests justifies it.
• Scuba Junkie Liveaboards reserves the right to cancel or shorten a guest’s trip if they engage in any unsafe behaviours such as but not limited to not following safety protocols or engages in any illegal activities during their stay.
FORCE MAJEURE OR UNFORSEEN EVENTS
• For force majeure, unforeseen events, or any other reasons, Scuba Junkie Liveaboards reserves the right to modify, interrupt or cancel a charter trip when any unforeseen events occur.
• Force majeure / unforeseen events may include but not limited to: refusal or cancellation of navigation rights by the Labuan Bajo Harbour, flight landing delays, travel restrictions, strikes, riots, civil or international war, political or economic disturbances, coup, industrial dispute, terrorist threats or activity, fire, health risks, outbreak of infectious disease, quarantine, bureaucratic obstacles, government or other official intervention, inability to obtain or shortage of fuel, power, gas, equipment transportation or product loss, theft or damage to strategic equipment, climatic, seismic or volcanic events endangering the safety of our passengers, crew and the vessel.
• In the case of force majeure or unforeseen events, you will be informed by Scuba Junkie Liveaboards as soon as possible. In these particular cases, the customer may not apply for reimbursement or refund from Scuba Junkie Liveaboards. Guests who have travel insurance taking these unforeseen events into consideration, may request reimbursement directly with their respective insurance company.
• In case of technical damage occurred aboard KLM ELIYA, preventing the departure of the cruise, Scuba Junkie Liveaboards will either:
- Provide you with an equivalent service on a similar type of boat.
- Postpone the trip without charge to a later date.
GROUP BOOKINGS AND PRIVATE CHARTERS
• If you are booking as part of a group, and one or more members are not able to attend, their payment will not be able to be credited to the remaining group members.
- Rates and discounts will also reflect the new group numbers
• All group payments must be made as a group
- i.e the 50% deposit and 50% balance payment for the trip.
• Groups of over 6 pax or more including charter boats require a minimum 6 months’ notice to change their booking date as a group.
- Changes made between 4-6 months before the start of the trip will be subject to a 25% large group moving fee and discounts will be adjusted to reflect the new numbers.
- Any changes to dates will be subject to the current published rates at the time of their rebooking.
TRANSFERS AND LAND EXCURSIONS
• All land transfers are operated by third party (not by Scuba Junkie Liveaboards). We cannot accept responsibility for any damage to personal items, injuries, or any lost flights in the unlikely event of a cancelled transfer or longer journey time due to circumstances outside of our control, such as bad weather conditions / mechanical issues.
• Land based tours (e.g: Rinca Island, Padar Island, etc.) are operated using third party (not by Scuba Junkie Liveaboards) guides and Park Rangers. We cannot accept responsibility for any damage to personal items, accidents, injuries, thefts, or cancellations.
- Park fees and Ranger Costs can change without prior knowledge and at the expense of the guests.
OTHER
• Dive insurance is a compulsory requirement to be able to dive with us. Proof of insurance will be required before you can join any dives.
• Proof of diver certification will be required for certified divers, either via email, hard copy or E copy upon check in.
• Scuba Junkie Liveaboards reserves the right to change the destination of dive sites and land excursions depending on weather and other conditions if need be.
• Scuba Junkie Liveaboards assumes no responsibility, and/or offer no compensation for an injury, death or damage occurred to passengers, damage, or loss to passengers’ property.